Ard Al Zaafraan

Return window

You have 30 days from the date of delivery to return your item for a full refund or exchange. Items must be in their original condition with all tags attached.

Return conditions

To be eligible for a return, your item must meet the following conditions:

Item must be unused and in the same condition that you received it
Item must be in the original packaging with all tags attached
Proof of purchase or receipt must be provided
Item must be returned within 30 days of delivery

How to return

To initiate a return, please contact our customer service team with your order number and reason for return. We will provide you with a return shipping label and instructions. Once we receive and inspect your return, we will process your refund within 5-7 business days.

Refund method

Refunds will be issued to the original payment method used for the purchase. Please allow 5-10 business days for the refund to appear in your account, depending on your bank or card issuer.

Non-returnable items

Certain items cannot be returned, including: perishable goods, custom or personalized items, intimate apparel, sale items, and gift cards. If you have questions about a specific item, please contact us.

Return shipping costs

Return shipping costs are the responsibility of the customer unless the item is defective or we made an error. We recommend using a trackable shipping service for your return.

Need help?

If you have any questions about our return policy or need assistance with a return, please contact our customer service team. We're here to help!

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Return and Refund Policy

Return window

Return conditions

How to return

Refund method

Non-returnable items

Return shipping costs

Need help?

Country/Region

Country/Region

No products found.

Quick links

Return window

Return conditions

How to return

Refund method

Non-returnable items

Return shipping costs

Need help?